Detox Support Staff On-call

  1. Responsible for providing coverage for all units and facilities, monitoring client safety and activities to ensure that clients adhere to program rules and regulations.
  1. Responsible for conducting client head counts throughout of the shift
  1. Monitor and assist clinical team in client treatment activities as needed
  1. Responsible for client Check-in forms, Discharge forms, Inventory forms, Room reassignments and Personal Property Check list and effectively document all information
  1. Monitors all client behavior as needed, de-escalating potentially violent situations, resolving conflicts and communicating pertinent information to the RN or LPN
  1. Responsible for maintaining client confidentiality in accordance with State, Federal and HIPPA regulations and JBRC Policy and Procedures.
  1. Attends and participates in all required meetings and trainings
  1. Responsible for responding to JBRC emergencies and making appropriate contacts
  1. Responsible for notifying referral agencies (identified contacts) in case of resident abscond.
  1. Responsible for escorting clients to and from approved appointments outside of facility and bringing appropriate paperwork back to JBRC.
  1. Assure client adhere to daily schedule and required groups or individual counseling sessions.
  2. Responsible for being punctual and reporting for work when scheduled to include meal break reliefs
  1. Responsible for the cleaning of common lounge areas on detox and client rooms as needed on discharge or in all bodily fluid accidents. Responsible to use cleaning products according to OSHA and JBRC protocols
  1. Must attend a minimum of 6 staff meetings per calendar year
  1. Performs other related duties as assigned by the ADON, RN or LPN or other management as required.


  1. Capable of lifting approximately 10 to 20 lbs
  2. Walking, the ability to move around on foot to accomplish tasks or frequent monitoring of clients in detox or residential setting
  3. Ability to climb multiple flights of stairs
  4. Ability to stand for extended periods of time
  5. Ability to communicate both orally and written in a calm and respectful manner. This requires skills to write accurate documentation regarding the safety and client incidents via reports, e-mail and electronic medical records
  6. Must be able to handle stressful situations in a professional manner. Ability to establish and maintain a positive, professional and cooperative working relationship with all levels of employees. Ability to establish and maintain a positive, professional and cooperative working relationship with all levels of employees
  7. Must have active listening skills. Demonstrate the ability to interact with clients in an appropriate therapeutic manner. Ability to be respectful of diverse cultures, ethnic and religious backgrounds as well as alternative lifestyles.
  8. Must be able to work in a fast-paced environment when supervising and monitoring clients in outpatient and residential. Ability to recognize the elements of a client crisis and act accordingly to de-escalate a situation
  9. Knowledge in procedures necessary to oversee the safety of clients and staff in all JBRC facilities.